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Frequently Asked Questions

Where are you located?

We are located in the Greater Portland area in Oregon, which is also a sales-tax-free state

How does being a sales-tax-free state impact me?

Most retailers will not charge you sales tax on your purchases if you ship to a sales-tax-free state. Check with the retailer to understand their policies on charging sales tax.

What are your prices?

You can see a complete list of prices and services at this link:

Do you prep used books?

No, I’m sorry we do not handle books at this time.

What is your turn around time?

Processing times vary but our goal is to process your products as quickly as possible. Typically, it is 48-72 hours. Processing times may take longer during peak times, like before Prime Day and in Q4. 

Do I have to have an InventoryLab account?

We require our clients to use InventoryLab because it has built-in tools that allow us to provide you faster, more accurate service. In addition, InventoryLab has a number of tools and resources to help you manage your business.

What are your terms of service?

You can see our complete terms of service for FBA Prep Services at this link: